NHTSA ODI #11555480

2020 Ford Explorer Complaint

Unknown Or Other

Filed November 16, 2023 · Incident date April 1, 2023

Vehicle
2020 Ford Explorer
Component(s)
Unknown Or Other
Complaint filed
November 16, 2023
Date of incident
April 1, 2023
Reported VIN
1FMSK8DH2LG

Owner's description

Overwhelming amount of exhaust gases blowing in through ventilation system. One vehicle is in motion very little, but when stopped and extreme amount of exhaust gases, enter through the vent system. Creating burning, sore throat, at certain times nauseating it’s actually unbearable. Reported it to the dealership they had mentioned it was oil on the exhaust pipe from the transfer case? Transfer case was repaired. Sorry to say I know the difference between burning oil and exhaust gases.. All passengers also as witnesses will agree. On long trips it will create headaches. Even if the exhaust system has a leak, it should not come up through the ventilation system. It’s actually really bad. I noticed there were recalls on older vehicles even related in accidents in police cruisers. I was never issued a recall for the situation yet I have the same situation that have been complained about and documented.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.