NHTSA ODI #11566189

2024 Jeep Grand Cherokee Complaint

Exterior Lighting

Filed January 18, 2024 · Incident date January 7, 2024

Vehicle
2024 Jeep Grand Cherokee
Component(s)
Exterior Lighting
Complaint filed
January 18, 2024
Date of incident
January 7, 2024
Reported VIN
1C4RJGAG3RC

Owner's description

Just purchased a new 2024 Jeep Grand Cherokee Altitude - vehicle is not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. In 2021 there was a recall for this issue on Jeep Grand Cherokee Laredo's based on these vehicles failing to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." NHTSA Campaign Number: 21V797000. It is unsafe to be moving the light switch from auto to manual in order to turn the high beams on. This will cause issues not having the lights set on auto as it can be forgotten to turn the headlights back on Auto so you aren't driving with the headlights off. Dealer explained this is how it works. There is obviously an ongoing problem being that there has been a recall issued previously for this exact problem.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.