NHTSA ODI #11566672

2020 Ford Explorer Complaint

Unknown Or Other

Filed January 20, 2024 · Incident date October 1, 2023

Vehicle
2020 Ford Explorer
Component(s)
Unknown Or Other
Complaint filed
January 20, 2024
Date of incident
October 1, 2023
Reported VIN
1FM5K8GC3LG

Owner's description

During the past 4 months or so, I have noticed burning sensation in my eyes and tightness in my throat and lungs whenever I get into the vehicle even when the ignition is not even turned on yet. Recently, it got to the point that I am experiencing headaches while driving. I don't feel these sensations when driving my old 2016 Honda Civic or being inside any other car. Last December 2023, I brought and left the vehicle for a week to Future Ford of Clovis dealership in Clovis, CA for diagnostic tests. They did not find anything wrong and no report was made since they did not find anything that might have caused any issues. As of this writing, the problem persists and I do not feel safe anymore being inside this 3-year-old vehicle, let alone drive it.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.