NHTSA ODI #11566821
2020 Ford Explorer Complaint
Exterior Lighting
Filed January 21, 2024 · Incident date January 21, 2024
- Vehicle
- 2020 Ford Explorer
- Component(s)
- Exterior Lighting
- Complaint filed
- January 21, 2024
- Date of incident
- January 21, 2024
- Reported VIN
- 1FM5K8HC9LG
Owner's description
We are having issue with the “Check Headlamp System Check Owners Manual” display on the dash. Took it in for repair under warranty. They replaced passenger side headlamp. The warning still appears on dash. Is this an electrical issue? Will this cause a fire if it’s a short somewhere? Will the lights just malfunction going down the road if issue is not corrected? These are all questions I have and am concerned about my family’s safety…
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.