NHTSA ODI #11571984

2024 Jeep Grand Cherokee Complaint

Exterior Lighting

Filed February 14, 2024 · Incident date February 13, 2024

Vehicle
2024 Jeep Grand Cherokee
Component(s)
Exterior Lighting
Complaint filed
February 14, 2024
Date of incident
February 13, 2024
Reported VIN
1C4RJKAG6R8

Owner's description

When Vehicle is operated with the head lights in auto mode the operator is unable to activate the High Beam head lights with the paddle. The operator has to switch the headlights to a manual mode and then may activate the bright lights. The vehicle is not equipped with auto high beams. Vehicle was return to dealer service department. Dealer Contacted Chrysler / Jeep and said this is normal and no fix is available. This is the exact same issue that was presented to NHTSA with the 2021 Jeep Cherokee L and a safety recall was issued to due it violating standards. NHTSA Campaign Id 21V797000; Date: Oct. 14, 2021 Seems unsafe.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.