2021 Jeep Grand Cherokee Complaint
Steering / Electrical System / Unknown Or Other
Filed February 27, 2024 · Incident date February 27, 2024
- Vehicle
- 2021 Jeep Grand Cherokee
- Component(s)
- Steering / Electrical System / Unknown Or Other
- Complaint filed
- February 27, 2024
- Date of incident
- February 27, 2024
- Reported VIN
- 1C4RJKBG9M8
Owner's description
I went to turn on my Jeep Grand Cherokee L and received a "service power steering error message". I turned off the car, and when I went to turn it back on the reverse detection warning went off, the odometer consistently blinked and the service engine light came on. I was unable to reverse the car or drive the car forward and required it to be towed. I had two small kids in the car without power steering so significantly at risk. The vehicle is enroute to the local Jeep dealer and there were no warning signs or issues with the car prior.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.