NHTSA ODI #11576171

2020 Jeep Grand Cherokee Complaint

Power Train

Filed March 8, 2024 · Incident date January 2, 2024

Vehicle
2020 Jeep Grand Cherokee
Component(s)
Power Train
Complaint filed
March 8, 2024
Date of incident
January 2, 2024
Reported VIN
1C4RJFBG0LC

Owner's description

Transmission failure, vehicle will not start and will not shift into reverse, leaving driver stranded and stuck in vulnerable parked position. Check engine light comes on with P1B14-00 code - "Park by wire unintended park position". Engine light did not come on until after issue happened. Dealership diagnosed and confirmed issue and engine warning light code P1B14-00. They re-flashed vehicle ECU due to recall and that did not resolve issue. They are suggesting completely new transmission.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.