NHTSA ODI #11583286

2021 Jeep Grand Cherokee Complaint

Steering / Suspension

Filed April 16, 2024 · Incident date February 22, 2024

Vehicle
2021 Jeep Grand Cherokee
Component(s)
Steering / Suspension
Complaint filed
April 16, 2024
Date of incident
February 22, 2024
Reported VIN
1C4RJJDGXM8

Owner's description

The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V132000 (Suspension, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.