NHTSA ODI #11583790

2020 Ford Explorer Complaint

Power Train

Filed April 18, 2024 · Incident date January 1, 2023

Vehicle
2020 Ford Explorer
Component(s)
Power Train
Complaint filed
April 18, 2024
Date of incident
January 1, 2023
Reported VIN
1FMSK7DH5LG

Owner's description

The contact owns a 2020 Ford Explorer. The contact stated while driving approximately 70 MPH, the vehicle was vibrating abnormally. The vehicle was taken to an independent mechanic where the alignment and other unknown maintenance were performed. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. Parts distribution disconnect.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.