2021 Ford Explorer Complaint
Power Train
Filed May 14, 2024 · Incident date August 20, 2023
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Power Train
- Complaint filed
- May 14, 2024
- Date of incident
- August 20, 2023
- Reported VIN
- 1FMSK7DH8MG
Owner's description
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were available; however, the dealer failed to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.