NHTSA ODI #11591529

2021 Jeep Grand Cherokee Complaint

Electrical System / Engine / Fuel/propulsion System

Filed May 30, 2024 · Incident date May 29, 2024

Vehicle
2021 Jeep Grand Cherokee
Component(s)
Electrical System / Engine / Fuel/propulsion System
Complaint filed
May 30, 2024
Date of incident
May 29, 2024
Reported VIN
1C4RJFBG1MC

Owner's description

I was driving approximately 55 MPH on the highway when my vehicle suddenly lost all acceleration. I received an alert on the dash and a chime - the alert stated "Shift to P to Start" - with no other warnings and no CEL or Check Engine light. Pressing the gas, even to the floor, did nothing. I was forced to brake the car to a stop on the shoulder, shut off the engine, and restart the vehicle. Afterwards, I experienced some slight hesitation which resolved, and then was able to drive the rest of the trip without issues. Having the vehicle lose all power on the highway without warning is a serious safety issue.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.