2024 Jeep Grand Cherokee Complaint
Forward Collision Avoidance
Filed May 31, 2024 · Incident date May 29, 2024
- Vehicle
- 2024 Jeep Grand Cherokee
- Component(s)
- Forward Collision Avoidance
- Complaint filed
- May 31, 2024
- Date of incident
- May 29, 2024
- Reported VIN
- 1C4RJKAG4R8
Owner's description
Brand new vehicle with 11 miles on the odometer. The emergency Braking system does not work. If I go into the settings and make a change to emergency braking, such as far or close, the message “Auto Emergency Braking (AEB) Unavailable Service Required” will come up on the cluster display. Once I restart the vehicle it goes away. If I go back into the AEB settings and make a change, the message will come up on the cluster again. When I restart the vehicle and the message goes away, it still does not seem as though the Auto Emergency Braking system is working. This is very dangerous.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.