2021 Ford Explorer Complaint
Engine And Engine Cooling
Filed June 12, 2024 · Incident date June 10, 2024
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Engine And Engine Cooling
- Complaint filed
- June 12, 2024
- Date of incident
- June 10, 2024
- Reported VIN
- 1FM5K8GC7MG
Owner's description
The contact owns a 2021 Ford Explorer. The contact stated that while the vehicle was idling at a traffic light, the vehicle made an abnormally loud sound. The vehicle was taken to the dealer the following day. The dealer diagnosed that both exhaust flex pipes had failed and needed to be replaced. The dealer informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.