NHTSA ODI #11596994

2023 Jeep Grand Cherokee Complaint

Power Train

Filed June 26, 2024 · Incident date March 20, 2024

Vehicle
2023 Jeep Grand Cherokee
Component(s)
Power Train
Complaint filed
June 26, 2024
Date of incident
March 20, 2024
Reported VIN
1C4RJKDT1P8

Owner's description

on/about 3/20 while driving on the freeway changing lanes, the transmission went from 8th gear to 3rd and did so with such violently it felt as though i was struck by another car. The transmission did this multiple times with multiple drivers. This has been a systemic problem since i bought the car with 11 miles on the odometer from a Jeep dealer. last, the transmission stuck in 8th gear and barley rolled into a driveway where it had to be towed to the dealer for not being able to select a gear and with a check engine lite on. This jeep has been at the dealers service shop for over 45 days with issues related to the transmission and only had 3000 miles on the odometer currently. This has been a problem since being purchased. multiple forms talk about transmission issues on their like model 2020-2023 jeep grand cherokees.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.