NHTSA ODI #11606835

2021 Ford Explorer Complaint

Seat Belts

Filed August 6, 2024 · Incident date July 17, 2024

⚠ Crash reported

1 injury reported

Vehicle
2021 Ford Explorer
Component(s)
Seat Belts
Complaint filed
August 6, 2024
Date of incident
July 17, 2024
Reported VIN
1FMSK8DH2MG

Owner's description

The contact owned a 2021 Ford Explorer. The contact was stopped at an intersection traffic signal when she was crashed from behind by another vehicle. The contact's seat belt pretensioner failed to lock and was not able to restrain her. The contact's face hit the steering wheel. The contact had suffered a broken nose, and bruises on her arms. The contact was transported by ambulance to a hospital. The vehicle had extensive crush damage to the rear bumper, lift gate. The vehicle was towed to an impound lot and later declared a total loss by her insurance provider. The police were on scene and issued a report. The manufacturer was informed of the failure. The failure mileage was 36,606.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.