NHTSA ODI #11616495

2023 Jeep Grand Cherokee Complaint

Service Brakes / Back Over Prevention / Forward Collision Avoidance

Filed September 25, 2024 · Incident date September 21, 2024

Vehicle
2023 Jeep Grand Cherokee
Component(s)
Service Brakes / Back Over Prevention / Forward Collision Avoidance
Complaint filed
September 25, 2024
Date of incident
September 21, 2024
Reported VIN
1C4RJHAG3PC

Owner's description

The automatic emergency braking system activates randomly while driving abruptly stopping the vehicle in traffic. This has happened several times and we no longer feel safe driving. Luckily no one has been behind us when it happens otherwise I feel a crash would be unavoidable. The vehicle has now been to the dealer twice with no repairs made. The techs are always unable to duplicate the concern. Last time this happened my wife was driving around 40mph when the crash warning message flashed and stopped the vehicle. (no one was in the way).

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.