NHTSA ODI #11617316

2021 Ford Explorer Complaint

Electrical System

Filed September 30, 2024 · Incident date June 15, 2024

Vehicle
2021 Ford Explorer
Component(s)
Electrical System
Complaint filed
September 30, 2024
Date of incident
June 15, 2024
Reported VIN
1FM5K7FW8MN

Owner's description

The contact owns a 2021 Ford Explorer. The contact stated that occasionally the front driver’s and front passenger’s side windows failed to respond while depressing the switch. The contact stated that the failure was recurring and was previously repaired by the dealer. The vehicle was taken back to the same local dealer and remained at the dealer for the repair. Additionally, the contact stated that the local dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.