NHTSA ODI #11634779

2023 Jeep Wrangler Complaint

Unknown Or Other

Filed January 8, 2025 · Incident date January 7, 2025

Vehicle
2023 Jeep Wrangler
Component(s)
Unknown Or Other
Complaint filed
January 8, 2025
Date of incident
January 7, 2025
Reported VIN
1C4JJXN64PW

Owner's description

I went to Crowley dealership in Bristol CT for the 95B recall fix. I do not believe it was done correctly as my jeep had not been driven at all. I have a picture of the mileage upon drop off and it matched the mileage at pickup. Jeep and Mopar are also not recognizing the recall as being fixed and still shows it as active. It was also strange that I received a call to come get a loaner vehicle as my Jeep would not be ready (drop off Sunday night, call received for rental Tuesday afternoon) and as I pulled into the parking lot, I received a voicemail my Jeep WAS in fact ready for pickup. I am worried this was done incorrectly and being [XXX] with other children / people constantly in my car, I am worried for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.