NHTSA ODI #11634824

2023 Ford Explorer Complaint

Structure

Filed January 8, 2025 · Incident date October 13, 2024

Vehicle
2023 Ford Explorer
Component(s)
Structure
Complaint filed
January 8, 2025
Date of incident
October 13, 2024
Reported VIN
1FMSK8DH7PG

Owner's description

The contact owns a 2023 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling and popping sound coming from the passenger's side. The contact also stated that the steering wheel would veer to the left or right directions independently while driving. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the front passenger's strut needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.