2020 Jeep Grand Cherokee Complaint
Unknown Or Other
Filed January 30, 2025 · Incident date November 18, 2024
- Vehicle
- 2020 Jeep Grand Cherokee
- Component(s)
- Unknown Or Other
- Complaint filed
- January 30, 2025
- Date of incident
- November 18, 2024
- Reported VIN
- 1C4RJFBG1LC
Owner's description
Service shifter light comes on, sometimes it makes the engine light come on and a message appears that says to safely stop the vehicle and put into park. Doing some research on this myself no help from Jeep I found that this could cause the tires to lock up because your Jeep thinks it was put into park as your driving causing a severe accident especially if your on the highway. I also found that you can stall instantly. Imagine having children in your vehicle on the highway and your Jeep just dies. I feel like this is a very serious safety issue that needs to resolved by Jeep. I've had my Jeep brought to a Jeep dealership 3 times now. Currently there as we speak. They have done extensive work to what "may" be causing the issue. They are now chasing wires. I've paid $800. out of pocket and my warranty has covered about 3k in parts. Jeep has been contacted by the dealer with no help or guidance.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.