NHTSA ODI #11653913

2020 Honda Civic Complaint

Unknown Or Other

Filed April 10, 2025 · Incident date April 10, 2025

Vehicle
2020 Honda Civic
Component(s)
Unknown Or Other
Complaint filed
April 10, 2025
Date of incident
April 10, 2025
Reported VIN
2HGFC2F8XLH

Owner's description

I am the owner of a 2020 Honda Civic Sport, and my air conditioning system has stopped working due to a failed evaporator. A certified Honda dealer confirmed the diagnosis and quoted a high cost for repairs. After researching, I found many other Civic owners with the same issue across multiple model years (2016–2021). Honda has issued an extended warranty for the AC condenser but not for the evaporator, even though both are key components of the same system. This issue negatively impacts the comfort and safety of the vehicle, especially in hot climates, and appears to be widespread. I believe it warrants investigation and possibly a broader warranty extension or recall.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.