2020 Ford Explorer Complaint
Power Train
Filed May 1, 2025 · Incident date April 10, 2025
- Vehicle
- 2020 Ford Explorer
- Component(s)
- Power Train
- Complaint filed
- May 1, 2025
- Date of incident
- April 10, 2025
- Reported VIN
- 1FMSK7DH6LG
Owner's description
The contact owns a 2020 Ford Explorer. The contact stated that while driving at approximately 30 MPH, the transmission unexpectedly downshifted and the vehicle lost motive power while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to Technical Service Bulletin: 20 – 2305. The contact was informed that the A-clutch and transmission front support needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Check a specific vehicle
Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.
Related
Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.