2020 Ford Explorer Complaint
Power Train
Filed May 4, 2025 · Incident date September 7, 2023
- Vehicle
- 2020 Ford Explorer
- Component(s)
- Power Train
- Complaint filed
- May 4, 2025
- Date of incident
- September 7, 2023
- Reported VIN
- 1FMSK8DH3LG
Owner's description
At 84000 miles, just roughly 6k after my "extended warranty" expires ford says my transmission needs to be replaced. I had an issue with my transmission September 07, 2023, they looked at it verified it was slipping and the fluid was dirty but did nothing to replace it at that time acting like that was normal. Ok. It would have and should be covered under the warranty I paid for, they took advantage of me because I'm a women. I have the paperwork from that and I would like someone to reach out to me personally. On top of that there is a recall on other 2020 ford explorer with the exact same engine and transmission as mine. At 84000 miles I should not be looking at replacing a 10,000$ transmission! Especially when they should have fixed it the first time.
Check a specific vehicle
Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.
Related
Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.