NHTSA ODI #11660683

2021 Tesla Model S Complaint

Steering / Suspension

Filed May 13, 2025 · Incident date May 13, 2025

Vehicle
2021 Tesla Model S
Component(s)
Steering / Suspension
Complaint filed
May 13, 2025
Date of incident
May 13, 2025
Reported VIN
5YJSA1E20MF

Owner's description

4 months after warranty and only 42,774 miles, I am being hit with a massive bill of almost $2,700 from Tesla service in Lyndhurst, OH. This to correct right and left front end basic suspension issues that should not occur. Clearly the front end is not designed to handle the weight of car. The service manager told me that he sees this every day!! The car is not safe to drive until repairs are made. There was no trauma to the front end only normal wear and tear. The front end started making noise which had me take it to the dealer.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.