NHTSA ODI #11661214

2020 Ford Explorer Complaint

Power Train

Filed May 15, 2025 · Incident date May 5, 2025

Vehicle
2020 Ford Explorer
Component(s)
Power Train
Complaint filed
May 15, 2025
Date of incident
May 5, 2025
Reported VIN
1FMSK8FH6LG

Owner's description

While driving the car made a grinding noise and experienced a brief loss of power. We were in two lanes of traffic, traveling at 65 MPH on an incline with a tractor trailer behind us. Then when reaching destination the car would not engage in park, but continued to roll. We were visiting our grandchildren’s house and they come out to greet us and my husband was getting out of the car as the car was still rolling. We drove the car to our Ford dealership and the manager drove the car and also experienced the car’s inability to engage in PARK. The Ford dealership inspected the vehicle.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.