NHTSA ODI #11666616

2021 Jeep Wrangler Complaint

Electrical System / Engine

Filed June 12, 2025 · Incident date June 12, 2025

Vehicle
2021 Jeep Wrangler
Component(s)
Electrical System / Engine
Complaint filed
June 12, 2025
Date of incident
June 12, 2025
Reported VIN
1C4JJXP60MW

Owner's description

My jeep started leaving me stranded 8 times. The jeep would not start but had warning lights of " service charging system" , with picture of a battery in left of dash, a wrench, engine light, and it won't go into neutral to have it towed. I had it in the shop twice, and they cannot figure out the cause. They did update the computer to cover the recall from automatic combustion. { updated the computer) . It got worse, the car is now cutting off while on. I had it towed to the jeep dealer aging tonight . The dashboard lights do not come onto until after engine failure. This is a hybrid, I was told by Crossroads to keep the vehicle charged but this has not corrected the problem.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.