2024 Jeep Grand Cherokee Complaint
Service Brakes / Forward Collision Avoidance
Filed June 14, 2025 · Incident date May 19, 2025
- Vehicle
- 2024 Jeep Grand Cherokee
- Component(s)
- Service Brakes / Forward Collision Avoidance
- Complaint filed
- June 14, 2025
- Date of incident
- May 19, 2025
- Reported VIN
- 1C4RJHAG7R8
Owner's description
On several occasions, FCW activated unexpectedly in low risk situations (in driveway, pulling into neighborhood) May 2024 & Nov 2024. While driving 60MHP on a 4 lane highway during rush hour on May 19, FCW activated unexpectedly; immediately taking me down to 20MHP. The “BRAKE” warning and beeping remained with the brakes activated for 30-60 seconds. I was unable to accelerate. Vehicles behind me had to swerve to avoid impact. As I was pulling off the highway immediately following, FCW activated again and I was nearly rear-ended. There were no vehicles in front of me for a least a mile during these incidents. Vehicle has been inspected by 3 separate certified Jeep mechanic. All claim they cannot identify an issue with the vehicle as there are no active codes in the system. The dealer has not been able to reproduce the concern. It appears to happen every couple thousand miles. My safety and my family’s safety and other drivers are at risk if this vehicle remains on the road unfixed. The sudden braking could cause a major accident. Jeep refuses to address the issue. The dealer insists nothing is wrong because the issue is not found.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.