2020 Ford Explorer Complaint
Back Over Prevention
Filed June 16, 2025 · Incident date August 23, 2024
- Vehicle
- 2020 Ford Explorer
- Component(s)
- Back Over Prevention
- Complaint filed
- June 16, 2025
- Date of incident
- August 23, 2024
- Reported VIN
- 1FM5K8HC5LG
Owner's description
The contact owns a 2020 Ford Explorer. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 25V159000 (Back Over Prevention); however, the vehicle experienced a failure with the back over prevention system. The contact stated that the image on the screen was occasionally blue, or the image was frozen. The contact had taken the vehicle back to the same dealer and was informed there would be a charge for a diagnostic test and the repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
Check a specific vehicle
Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.
Related
Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.