NHTSA ODI #11668882

2024 Jeep Grand Cherokee Complaint

Power Train / Engine

Filed June 24, 2025 · Incident date June 24, 2025

Vehicle
2024 Jeep Grand Cherokee
Component(s)
Power Train / Engine
Complaint filed
June 24, 2025
Date of incident
June 24, 2025
Reported VIN
1C4RJYC69R8

Owner's description

The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to AutoNation Chrysler Jeep West (16300 W Colfax Ave, Golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

Check a specific vehicle

Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.

Related

Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.