NHTSA ODI #11675083

2021 Ford Explorer Complaint

Unknown Or Other

Filed July 21, 2025 · Incident date July 21, 2025

Vehicle
2021 Ford Explorer
Component(s)
Unknown Or Other
Complaint filed
July 21, 2025
Date of incident
July 21, 2025
Reported VIN
1FMSK7DH8MG

Owner's description

Panoramic sunroof fail for 2nd time repair is close to 2000$ I’m not going to paid again this is a ford design issue not a owner fault Panoramic roof have some plastic click that hold the shade and they got brake or damage by itself causing the shade felt, ford rapair is close to 1.8k$ I paid one when I first bought the car now after the Texas freeze when I was closing the system I heard the clicks braking and then we have the same issue with the panoramic shade got weak and there is no way to fixed just the deal and the price is close to 2000$ for a internal design there is several people with this same issue this is a internal fault design not a owner fault

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.