2024 BMW X5 Complaint
Visibility/wiper
Filed July 31, 2025 · Incident date July 30, 2025
- Vehicle
- 2024 BMW X5
- Component(s)
- Visibility/wiper
- Complaint filed
- July 31, 2025
- Date of incident
- July 30, 2025
- Reported VIN
- 5UX23EU06R9
Owner's description
On [XXX], while my 2024 BMW X5 was parked and stationary in an uncovered lot in Fort Lee, NJ, a large crack suddenly formed on the windshield. The crack originated at the top edge and extended approximately 8 inches. There was no impact observed, and the windshield had no prior chips or damage. The vehicle was exposed to sustained outdoor temperatures near 100°F for multiple consecutive days due to an extreme heat dome over the region. I suspect a thermal stress fracture possibly related to glass quality or installation. This type of failure raises safety concerns about the structural integrity of the glass. I have contacted BMW and am awaiting their response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Check a specific vehicle
Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.
Related
Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.