2021 Ford Explorer Complaint
Service Brakes / Hydraulic
Filed August 7, 2025 · Incident date July 24, 2025
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Service Brakes / Hydraulic
- Complaint filed
- August 7, 2025
- Date of incident
- July 24, 2025
- Reported VIN
- 1FMSK8DHXMG
Owner's description
The contact owns a 2021 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was sticking on three occasions. The contact stated that while driving at an undisclosed speed in a parking lot, the contact had to raise the brake pedal with her foot after the brake pedal was depressed. The contact stated that it felt like the parking brake was engaged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power brake booster was inoperable. The part: L1MZ2005K - Ford Power brake booster was on back order for a month. The vehicle was taken to an independent mechanic who repaired the brakes, and informed the contact that the required parts were on back order for three months. The contact called the manufacturer, who confirmed the status of the parts, and that there was no release date for the parts. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.