NHTSA ODI #11679464
2021 Ford Explorer Complaint
Unknown Or Other / Visibility/wiper
Filed August 8, 2025 · Incident date June 2, 2025
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Unknown Or Other / Visibility/wiper
- Complaint filed
- August 8, 2025
- Date of incident
- June 2, 2025
- Reported VIN
- 1FM5K8GC7MG
Owner's description
Automatic roll up sun shade for the sunroof sags and does not retract anymore, causing visibility issues as it droops down. Car is out of factory bumper to bumper warranty, currently 52k miles, and the aftermarket warranty does not cover the shade. Ford quoted over $2000 for fix, when this is a manufacturer's defect and many cars are affected.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.