NHTSA ODI #11682887

2023 BMW X5 Complaint

Visibility / Back Over Prevention

Filed August 25, 2025 · Incident date August 19, 2025

Vehicle
2023 BMW X5
Component(s)
Visibility / Back Over Prevention
Complaint filed
August 25, 2025
Date of incident
August 19, 2025
Reported VIN
5UXTA6C09P9

Owner's description

While driving, the information LED screen on the car flickered and went black within a second. Other electric components malfunctioned as well, e.g. radio, air conditioning/heating. Obviously, the cameras and safety systems associated with the screen also did not work. There was no warning that this was going to happen and, without these safety features, I felt that I was at a greater risk. The next day, I took the car to a BMW dealership, and was told that the Head Unit High was malfunctioning due to corrosion. The car has just under 51,000 miles and the unit should have been insulated against any moisture (the car was never flooded). I feel that this is a manufacturing defect that has put me, as the driver when it occurred, at risk.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.