2023 Jeep Grand Cherokee Complaint
Electrical System / Engine
Filed September 4, 2025 · Incident date July 8, 2025
- Vehicle
- 2023 Jeep Grand Cherokee
- Component(s)
- Electrical System / Engine
- Complaint filed
- September 4, 2025
- Date of incident
- July 8, 2025
- Reported VIN
- 1C4RJYC6XP8
Owner's description
This vehicle continues to have electrical issues which effects the drivability. For the current service visit, the vehicle was taken in due to “shut down” or “shudder off” as if the car had completely been downshifted and lost power while in full drive mode causing a driving interruption. This driving interruption causes a concern for safety. As of today, the vehicle has been in the service department for 56 days. Red wrench appears each time with "Service Hybrid System", check engine light. Discussions with service department: "No definitive fix" ..•B273C-00 Meaning: (one of the codes) The code specifically points to an issue with the digital crash input, meaning the vehicle's computer is detecting a "crash" event, even when one hasn't occurred. •4xe Specific: This code is frequently seen on Jeep 4xe models, likely due to the complexity of the hybrid system and its interaction with the ORC.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.