NHTSA ODI #11685521

2021 Honda Civic Complaint

Electrical System / Unknown Or Other

Filed September 7, 2025 · Incident date August 21, 2023

Vehicle
2021 Honda Civic
Component(s)
Electrical System / Unknown Or Other
Complaint filed
September 7, 2025
Date of incident
August 21, 2023
Reported VIN
SHHFK7H45MU

Owner's description

The infotainment system in these vehicles is poor when using the navigation. Having the phone connected via wire will cause the phone and infotainment system to malfunction constantly causing restarts and making the mobile device extremely hot too the touch. The android auto function in the car loses connection and begins to cause the arrow marker to jump around on the map causing confusion, turn directions down wrong roads causing drivers to enter areas of no thruway due to a business being there. Researched this for 2 years and there is no current fix from HONDA other owners through REDDIT have the same issue and have been told by HONDA that nothing can be done to fix the hardware system.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.