NHTSA ODI #11688281

2024 BMW X5 Complaint

Electrical System

Filed September 19, 2025 · Incident date September 18, 2025

Vehicle
2024 BMW X5
Component(s)
Electrical System
Complaint filed
September 19, 2025
Date of incident
September 18, 2025
Reported VIN
5UX43EU08R9

Owner's description

Since purchasing the car new, the check engine light has come on repeatedly (probably about ten times in 2+ years). I believe it’s related to the electric charging components. This seems to be a known and unresolved problem with this model. BMW has refused to replace the vehicle or even acknowledge that this is a known problem, even though I paid almost 90K for the car. They just expect me to take it to the dealership every couple of month. I told them I want to trade in the car and asked how they intend to stand behind their defective product, and I have heard nothing in return. The check engine light is currently on since the most recent software update.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.