NHTSA ODI #11688350
2024 Jeep Grand Cherokee Complaint
Electrical System / Engine / Fuel/propulsion System
Filed September 19, 2025 · Incident date September 19, 2025
- Vehicle
- 2024 Jeep Grand Cherokee
- Component(s)
- Electrical System / Engine / Fuel/propulsion System
- Complaint filed
- September 19, 2025
- Date of incident
- September 19, 2025
- Reported VIN
- 1C4RJYB6XR8
Owner's description
On 7/14/25, While driving 70mph on interstate, vehicle shut off, displayed service hybrid electric system, then came back on like normal. Today, 9/19/25, driving 60mph on highway, vehicle shut off, displayed service hybrid electric system and would not turn back on. I had to come to a complete stop on berm, shift to park, and restart vehicle.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.