NHTSA ODI #11689437

2020 BMW X5 Complaint

Engine And Engine Cooling / Electrical System

Filed September 24, 2025 · Incident date September 18, 2025

Vehicle
2020 BMW X5
Component(s)
Engine And Engine Cooling / Electrical System
Complaint filed
September 24, 2025
Date of incident
September 18, 2025
Reported VIN
5UXCR4C07L9

Owner's description

The contact owns a 2020 BMW X5. The contact stated that while stopped at a red traffic light, the vehicle lost power. The contact attempted to restart the vehicle; however, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was towed to dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The vehicle was previously repaired; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 48,000.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.