2021 Jeep Grand Cherokee Complaint
Engine / Fuel/propulsion System
Filed September 30, 2025 · Incident date September 23, 2025
- Vehicle
- 2021 Jeep Grand Cherokee
- Component(s)
- Engine / Fuel/propulsion System
- Complaint filed
- September 30, 2025
- Date of incident
- September 23, 2025
- Reported VIN
- 1C4RJEAG2MC
Owner's description
My 2021 Jeep Grand Cherokee will not start / turn over and if it did the car will shut off. This has been happening for the past week or so. I took it to my local Jeep dealership today and they are stating that both the fuel pump and the water pump need to be replaced. They also stated that the fuel pump recall does not apply to my vin. In addition to my fuel pump needing to be replaced, my water pump has failed too. It is severely leaking water. My Jeep is only 4 years old with barely 70,000 mi and is experiencing severe safety issues. I cannot drive it as it could shut down unexpectedly while I am driving thereby posing a major safety risk.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.