NHTSA ODI #11700778

2026 Tesla Model Y Complaint

Vehicle Speed Control / Forward Collision Avoidance / Lane Departure

Filed November 21, 2025 · Incident date November 21, 2025

Vehicle
2026 Tesla Model Y
Component(s)
Vehicle Speed Control / Forward Collision Avoidance / Lane Departure
Complaint filed
November 21, 2025
Date of incident
November 21, 2025
Reported VIN
7saygdee4tf

Owner's description

My car installed update v12 (2025.38.8.7) last night. This morning I was driving to work using autopilot when alarms sounded, the hazard lights turned on, and the screen flashed a warning that I had to take over immediately. The message included a note that autopilot had failed due to a "systems error." The navigation and visualization screen froze, went blank, and took 10 minutes to come back on. I asked Tesla to roll back the update and they have told me that they cannot do that. I came very close to crashing into a concrete guard rail as the car was going around a turn when the system failed.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.