NHTSA ODI #11705526

2023 Jeep Grand Cherokee Complaint

Electrical System / Engine

Filed December 17, 2025 · Incident date December 17, 2025

Vehicle
2023 Jeep Grand Cherokee
Component(s)
Electrical System / Engine
Complaint filed
December 17, 2025
Date of incident
December 17, 2025
Reported VIN
1C4RJYE67P8

Owner's description

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact requested to trade the vehicle, but the request was denied because the vehicle was under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to reimburse the contact for vehicle rental expenses within a specific price range, but the price range that the manufacturer provided could not cover the rental expenses of a vehicle that could accommodate the contact. The contact had not experienced a failure.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.