NHTSA ODI #11708273

2023 Jeep Grand Cherokee Complaint

Steering / Electrical System / Forward Collision Avoidance

Filed January 2, 2026 · Incident date December 13, 2025

Vehicle
2023 Jeep Grand Cherokee
Component(s)
Steering / Electrical System / Forward Collision Avoidance
Complaint filed
January 2, 2026
Date of incident
December 13, 2025
Reported VIN
1C4RJHBG7P8

Owner's description

I was driving down the interstate with my two babies in the car seats and all of a sudden all of the dash lights came on, and the power steering locked up. I was driving 70 miles per hour and had to pry my wheel as hard as i could to be able to pull over on the side of the interstate. Once I pulled over i turned the car off hoping it would reset whatever happened and the car was completely dead. It would not crank at all. I ended up having to call someone to come get me and my kids off the side of the interstate and tow the car to the dealership. this car has less than 70,000 miles on it and still is not fixed. It has been at the dealership for over 3 weeks with what they are telling me is electrical issues. I do not feel comfortable driving this car anymore as it is a safety hazard and could have gotten me and my children killed.

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2023 Jeep Grand Cherokee Steering Complaint (#11708273) | VinDecoder