NHTSA ODI #11709098
2024 Jeep Grand Cherokee Complaint
Engine
Filed January 6, 2026 · Incident date December 31, 2025
- Vehicle
- 2024 Jeep Grand Cherokee
- Component(s)
- Engine
- Complaint filed
- January 6, 2026
- Date of incident
- December 31, 2025
- Reported VIN
- 1C4RJYB65RC
Owner's description
Avis rented me this car with an active safety recall. The key fob even had a small sticker on it that had "Safety Recall" handwritten on it, indicating they were aware there was an active safety recall (these things are literally lighting on fire) -- and put me and my family's lives at risk. This is a flagrant violation of the Raechel and Jacqueline Houck Safe Rental Car Act. They refused to fully refund me for this glaring breach in safety.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.