NHTSA ODI #11709272

2020 Hyundai Sonata Complaint

Electrical System / Engine / Fuel/propulsion System

Filed January 6, 2026 · Incident date January 6, 2026

Vehicle
2020 Hyundai Sonata
Component(s)
Electrical System / Engine / Fuel/propulsion System
Complaint filed
January 6, 2026
Date of incident
January 6, 2026
Reported VIN
5NPEH4J24LH

Owner's description

I have taken my vehicle to a certified Hyundai dealership multiple times due to intermittent starting issues. The car will unlock remotely, and the lights and electrical components will turn on, but the engine will not start. When this happens, I press the ignition button to turn the vehicle off and then try again. Sometimes it eventually starts, but there have been several occasions when it would not start at all, forcing me to call for a tow or have the battery jumped. This issue occurs most often in cool or cold weather. I had a brand new battery installed at the dealership in July 2025, yet the problem has continued. I have been dealing with this for over a year and have even been stranded out of state in below-freezing temperatures. Each time I bring the vehicle in, the dealership states they are unable to replicate the issue while it is in their service department.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.