2023 Ford Explorer Complaint
Unknown Or Other / Back Over Prevention
Filed January 9, 2026 · Incident date November 28, 2025
- Vehicle
- 2023 Ford Explorer
- Component(s)
- Unknown Or Other / Back Over Prevention
- Complaint filed
- January 9, 2026
- Date of incident
- November 28, 2025
- Reported VIN
- 1FMSK8FH0PG
Owner's description
Manufacturer Recall Number25S72 NHTSA Recall Number25V442 Vehicle had been taken to and left at the local Ford dealership all day (opening to closing on 11/28 and 12/23/25) twice now with no resolution to this recall ticket. Technician and service manager advised both times that the required update from Ford is not working and they believe the APIM needs to be released, but Ford Service (corporate) must authorize this. Almost two months since the initial appointment and I still have no answers as to when this recall will be addressed. As this is a safety related recall and my vehicle often replicates the problems which are listed in the recall, I would like this matter addressed with a little more urgency by Ford.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.