NHTSA ODI #11710041

2023 Ford Explorer Complaint

Unknown Or Other / Back Over Prevention

Filed January 9, 2026 · Incident date November 28, 2025

Vehicle
2023 Ford Explorer
Component(s)
Unknown Or Other / Back Over Prevention
Complaint filed
January 9, 2026
Date of incident
November 28, 2025
Reported VIN
1FMSK8FH0PG

Owner's description

Manufacturer Recall Number25S72 NHTSA Recall Number25V442 Vehicle had been taken to and left at the local Ford dealership all day (opening to closing on 11/28 and 12/23/25) twice now with no resolution to this recall ticket. Technician and service manager advised both times that the required update from Ford is not working and they believe the APIM needs to be released, but Ford Service (corporate) must authorize this. Almost two months since the initial appointment and I still have no answers as to when this recall will be addressed. As this is a safety related recall and my vehicle often replicates the problems which are listed in the recall, I would like this matter addressed with a little more urgency by Ford.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.