2023 Jeep Grand Cherokee Complaint
Electrical System / Unknown Or Other
Filed January 22, 2026 · Incident date January 20, 2026
- Vehicle
- 2023 Jeep Grand Cherokee
- Component(s)
- Electrical System / Unknown Or Other
- Complaint filed
- January 22, 2026
- Date of incident
- January 20, 2026
- Reported VIN
- 1C4RJYB66PC
Owner's description
Our Jeep has a nation wide battery recall (2023 Jeep Grand Cherokee 4xe) and we brought it in to be fixed. They said that it will take 6 weeks - months (they dont know) when the updated battery will be ready. They are saying we need to rent our own car as we wait, and we shouldn't take it home to drive because it's too unsafe and a liability. We have spent hours on the phone with Chrysler, Jeep, etc. to address this and they keep just bouncing us around or hanging up on us. In addition, we received a notice from Chrysler a few weeks ago that asked to ensure we had updated our deductibles and coverage specific to fire. It is clear that they are trying to cover their end of the liability of this massive safety recall that needs to be addressed. The dangers of driving our children in this car, along with the lack of trying to help resolve this issue is unacceptable and an example of corporate malfeasance.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.