2021 Ford Explorer Complaint
Engine
Filed January 23, 2026 · Incident date January 8, 2026
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Engine
- Complaint filed
- January 23, 2026
- Date of incident
- January 8, 2026
- Reported VIN
- 1FMSK8DH2MG
Owner's description
I was informed by the dealership that the engine issue with my 2021 Ford Explorer is the same issue for which a recall was issued. However, because my vehicle’s VIN was not included in the recall, I was required to pay for the engine replacement. I attempted to work with the dealership to have them coordinate with the manufacturer, but they declined to do so. I then contacted the manufacturer directly to file a complaint and request a review of the issue. I was advised that there was nothing they could do because my VIN is not listed under the recall. I am requesting that the manufacturer investigate this matter further and reimburse me for the repair costs if it is determined that the issue is applicable to my vehicle.
Check a specific vehicle
Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.
Related
Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.