NHTSA ODI #11715860

2020 Jeep Grand Cherokee Complaint

Steering

Filed February 5, 2026 · Incident date February 7, 2024

Vehicle
2020 Jeep Grand Cherokee
Component(s)
Steering
Complaint filed
February 5, 2026
Date of incident
February 7, 2024
Reported VIN
1c4rjfbt1lc

Owner's description

For the past two years ive been having problems with the steering in the car. the steering wheel constantly pulls to the right. i had to get 4 or 5 wheel alignments in one year because the problem is that bad. i have receipts for the fixes. i recently researched known issues and came across the recall of the "steering gear" affecting Grand Cherokees from 2019 - 2020. My car falls under the 2020 year and i am having the issues of the steering gear. At least that is what a mechanic told me when i got the car inspected. i would like to know why my car doesnt fall within the recall when i have that car and the year that is stated and with the same issue

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.