2020 Jeep Grand Cherokee Complaint
Engine / Fuel/propulsion System / Forward Collision Avoidance
Filed March 5, 2026 · Incident date September 15, 2015
- Vehicle
- 2020 Jeep Grand Cherokee
- Component(s)
- Engine / Fuel/propulsion System / Forward Collision Avoidance
- Complaint filed
- March 5, 2026
- Date of incident
- September 15, 2015
- Reported VIN
- 1C4RJFCG1LC
Owner's description
On September 15–16, 2025, my vehicle was serviced at AutoNation CDJR North Columbus, where the technician documented: “Oil filter housing failed internally.” •No repair, replacement, or warning was provided to me about the risk of catastrophic engine failure. •I was not presented a signed repair decline form. •Internal failure was documented but not escalated. On February 13, 2026, the engine failed completely, rendering the vehicle inoperable. The dealership quoted ~$13,094.83 for engine replacement but did not authorize repair. During this time, oil and coolant leaks were observed, indicating continued mechanical risk and potential safety hazards.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.